| Standard Priority Shipping Policy ** Scrapbooker Online offers a flat shipping cost structure. See chart below. We ship most orders via United States Postal Service Priority Mail[US Orders Only] and generally ship orders within 48 hours or 2 business days.*** CANADA: We are sorry but we no longer ship to Canada. | Shipping Rate Chart | | | Order Range | US Shipping Rate | | $00.01 - $29.99 | $7.95 | | $30.00 - $59.99 | $7.95 | | $60.00 - $99.99 | $7.95 | | $100.00 + | Free | | ** At this time we can only ship to United States and APO/FPO *** Orders over 4 pounds and/or large packages may be shipped via FedEx Ground Service or UPS Ground. You will be notified which shipping service has been made when your order is shipped. Some special order products may take longer to ship. These items are generally noted in the product description.
Free Shipping Policy All U.S. orders over $100.00 include free shipping. All qualifying orders will be shipped via USPS priority mail, UPS Ground, FedEx Home Delivery, or other method, whichever is cheapest and will be shipped to one address only. Also, Scrapbooker Online reserves the right to hold an order should any of the products be backordered. If your order is delayed you will be notified via email with an estimated delivery date.
Out of Stock Items Scrapbooker Online attempts to maintain its inventory so all items listed are in stock. However there may be occasional items that are out of stock or backordered. If this is the case you will be notified via email and be given the choice of a refund on that item, select an alternate item, or wait for the items to arrive in stock. If you choose to wait for the items your entire order will be held and shipped when the full order is assembled.
Returns Scrapbooker Online will accept returns for damaged merchandise for a period of 14 days after the item ships with a valid Return Authorization which can be obtained by sending an email to returns@scrapbookeronline. The request for return authorization must include the item description, amount paid, order number, and description of the problem. Upon Scrapbooker Online receiving the damaged goods we will ship a replacement, at our expense, if one is available. If no replacement is available then a refund will be made, less shipping if item was combined with other items.
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